Effective Date: 16.02.2025
Last Updated: 16.02.2025
1. General Information
Welcome to alkomania.ge. Protecting your personal data and ensuring transparency in our data handling processes is a top priority for Alkomania LTD (referred to as “Alkomania,” “we,” or “our company”). We are registered in Georgia under company ID 0000000000 and operate from Street, Tbilisi, Georgia.
This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Law of Georgia on Personal Data Protection.
2. Data Controller & Contact Information
If you have any questions about how your personal data is handled, you can contact our Data Protection Officer (DPO):
Company: Alkomania LTD
Address: Street, Tbilisi, Georgia
Phone:
Email: info@alkomania.ge
Data Protection Officer: MR/MRS
Phone:
Email: info@alkomania.ge
3. What Data We Collect & Why
3.1 Personal Information We Collect
When you use our website or services, we may collect the following types of personal information:
- Basic Information: First and last name, date of birth
- Contact Details: Email address, phone number, delivery address
- Account Information: Username, password, order history
- Payment Information: Billing details and payment method (processed securely by third-party providers)
- Technical Data: IP address, device information, browser type, session data, and website activity
3.2 Purpose & Legal Basis of Data Processing
We collect and process your data for the following purposes:
- To provide services & fulfill contracts – Processing your orders, managing deliveries, handling payments. (Legal Basis: Georgian Law, Article 5, Paragraph 1, Subparagraph (b))
- To improve user experience – Analyzing website performance and optimizing our services. (Legal Basis: Legitimate interest)
- For customer support – Responding to inquiries, resolving issues. (Legal Basis: Legitimate interest)
- For legal & security reasons – Preventing fraud, ensuring compliance with laws. (Legal Basis: Legal obligation)
- For marketing & promotions (with your consent) – Sending special offers, newsletters, and updates. (Legal Basis: Your consent)
4. Data Sharing & Third Parties
4.1 Sharing Data with Delivery & Logistics Partners
To fulfill your orders, we may share relevant details (such as name, address, and phone number) with trusted logistics and courier companies responsible for delivering your purchases.
4.2 Service Providers & Payment Processors
We work with third-party service providers to process payments, host our website, and improve security. These providers are contractually obligated to protect your personal data.
4.3 Third-Party Marketing & Analytics
With your consent, we use third-party tools like Meta (Facebook, Instagram) and Google Analytics to analyze website traffic and improve advertising.
Meta (Facebook & Instagram)
- We use Meta’s Website Custom Audience Pixel, which tracks activity on our website for targeted advertising.
- Meta does not receive personally identifiable information unless you are logged into Facebook or Instagram.
Google Analytics
- We use Google Analytics to measure website performance and optimize user experience.
- For details on how Google processes data, visit Google’s Privacy Policy.
5. Your Rights & Choices
You have the following rights regarding your personal data:
✅ Access & Correction – You can request a copy of your personal data and correct any inaccuracies.
✅ Data Deletion – You can request the deletion of your account and associated data.
✅ Withdraw Consent – If you have given consent for marketing or analytics, you can withdraw it at any time.
✅ Objection to Processing – You may object to data processing in certain cases (e.g., direct marketing).
To exercise any of these rights, please contact us at info@alkomania.ge
6. Data Security Measures
We implement strict security protocols to protect your personal data, including:
🔒 SSL Encryption – All transmitted data is encrypted to prevent unauthorized access.
🔒 Fraud Monitoring – We analyze transactions to detect suspicious activity.
🔒 Access Restrictions – Only authorized personnel can access your data.
While we take all necessary precautions, no system is 100% secure. If a data breach occurs, we will notify affected users and authorities as required by law.
7. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies may be:
- Essential Cookies – Required for website functionality (e.g., login, shopping cart).
- Analytics Cookies – Help us understand user behavior and improve site performance.
- Marketing Cookies – Used for personalized advertising on platforms like Facebook & Google Ads.
💡 How to Manage Cookies:
You can manage your cookie preferences through your browser settings or by clicking “Cookie Settings” on our website.
8. Data Retention & Deletion
We retain personal data only as long as necessary for legal and operational purposes.
📌 Retention Periods:
- User Accounts: Data is stored as long as the account is active.
- Marketing Data: Stored until you withdraw your consent.
- Tracking Data (Cookies & Identifiers): Stored for up to 2 years.
- Order & Transaction Data: Retained as required by law for tax and compliance purposes.
If you request account deletion, we will permanently remove your data unless legal obligations require us to retain certain records.
9. Changes to This Privacy Policy
We may update this policy from time to time. If changes are significant, we will notify you via email or a website announcement.
Last Updated: 16.02.2025
If you have any questions, feel free to contact us at info@alkomania.ge